We
all love a good story and the art of storytelling includes weaving in
the facts you want to include along with all of the extra information
that brings the reader closer to the storyteller. The aim is to weave a
story that engages the reader and pulls them in, so that they really
care about the outcome of the story. The more a customer cares about
your story, the longer they will remain a customer, the more they will
buy and the more they will tell others about your story.
Create an Email Series
A
great way to get your audience primed for an emotional story is to
start small and deliver the story in pieces, chapters if you like via an
email series. Keep each email short, about 350 to 450 words, and
concentrate on one point only.
Incorporate Video
Using
video for part of or even your entire story can help bring more emotion
to the story because people generally feel more emotional when looking
at people and images than just by reading text, although the imagination
is an extremely powerful thing if you are skilled enough to invoke it.
Using both text and video can be the best of both worlds and can give
fantastic results.
Include Testimonials
Text
and video testimonials from your satisfied customers can evoke emotion
from those who haven’t purchased from you yet, because they will want
what your satisfied customers have and they will associate more with
your customers’ story about your business. They will also trust you more
when the videos are very authentic and come across as real.
Put Customers First
In
every story it’s important to put your customer first. You need to get
to know everything you can about your customers and incorporate the
things they care about within your stories. This shows that you know
them well and can speak about the things that concern them the most.
Get Attention with Negative Stories
Try
to pull the emotional strings to get your audience’s attention with
negative aspects of a story that will be resolved by using your products
or services. You don’t want to traumatize your customers, your task is
to evoke emotion in your readers.
Calm Fears with Positive Stories
Tone
down the negative with some positive stories of people who have used
your products and services to solve problems. Your task is to bring them
back up after you brought them down with negative stories.
Reinforce with Neutral Stories
Tell
your readers the “who, what, when, how and why” of your products and
services using stories to guide the discussion, use stories that are
less emotional and volatile as you want to reinforce the messages you
have already delivered.
Recognize the Relationship
When you are telling any story, it’s important to recognize the relationship between you and the reader.
Remember the Imagery
It’s
important to ensure that the images you use match the emotions you’re
trying to evoke, otherwise your story will be confusing to the reader,
so select only images that add to the story you are telling.
Emotions
drive us all to do more than we would like to think, from buying a
house, a car, to choosing a book to read on your Kindle, we are all
driven by our emotions much more than we are by reason and logic.
However,
as you try to evoke emotions in your viewers, it’s important to also
bring in elements of reason and logic so that your audience trusts you
enough to buy what you’re offering. Otherwise, they might feel as if
you’re manipulating them and their emotions too much.
Source: https://website-designs.com/online-marketing/content-marketing/using-digital-storytelling-to-evoke-emotion/
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